Parkside Response to COVID-19
With confirmed cases of COVID-19 (Coronavirus) on the rise in Oklahoma and throughout the United States, Parkside is taking proactive steps to ensure the continued safety of our patients and staff.
To reduce the spread of COVID-19, Parkside has implemented the following safety measures:
- Parkside is screening all patients, visitors, staff, and vendors who enter our buildings to identify any symptomatic people.
- Parkside is enforcing a 14-day quarantine for all staff members (and those in their household) who have symptoms or have had illness or exposure to COVID-19.
- Parkside staff practice social distancing by allocating 6 feet of physical separation between patients and other staff. We practice this by limiting group sizes, staggering unit schedules, and even coordinating the placement of furniture.
- Parkside has asked all food delivery drivers and vendors to leave their deliveries at a specified delivery point away from the front desk.
- We are building video conferencing on the units in the hopes of moving visitation to virtual visits instead of face to face, further reducing exposure.
Coordinating with Public Health Officials:
- Parkside works closely with public health officials at the local, state, and national level to monitor the spread of the virus and enact timely preventive measures in response.
- Parkside attends conference calls with the Oklahoma Hospital Association (OHA), Centers for Medicaid and Medicare Services (CMS), Tulsa Health Department, and other teleconferences and webinars daily.
Supplies and Facilities:
- Parkside is monitoring supplies like masks, hand sanitizer and other personal protective equipment and is proactively placing orders for additional supplies, if needed.
- Parkside’s Environmental Services Department is responding with additional cleaning and sanitation measures.
- All of our outpatient programs are now available fully online, from assessment to treatment. This will take place through secure video conferencing, allowing you or a loved one to receive needed treatment.
- Telemedicine is also available for inpatient assessments to help prevent the spread of disease and unnecessary travel.
Visitation and Passes:
- Parkside has limited the number of visitors to immediate family and one visitor per patient.
- The Adult Unit is closed to visitation until further notice. Child and Adolescent Unit visitors are limited to immediate guardians only.
- A visitor must follow prescribed protocol, including a short risk-assessment survey, a scan of the forehead to check temperature for any sign of fever, and use of hand sanitizer before visitation.
- Visitation rooms are cleaned and sanitized after each use.
- Child and Adolescent passes off campus have been suspended.
- Parkside will limit the number of persons who accompany those coming for assessment or admission. Please help by not bringing any extra persons or family members.
Frequently Asked Questions (FAQ)
Is Parkside Still Open?
Yes, we are committed to high quality, compassionate care, and that will not change. We remain available 24/7 to screen and accept patients into all of our inpatient and outpatient programs. Mental health and addiction treatment should not wait, and we are taking every precaution possible while continuing to offer needed treatment.
Is Online Therapy Available?
All of our outpatient programs are now available fully online, from assessment to treatment. This will take place through secure video conferencing, allowing you or a loved one to receive needed treatment. Also, our inpatients will be able to use video conferencing for Family Therapy.
My Child Is a Patient of Parkside’s Inpatient Program. Can I Visit Them?
Child and Adolescent Unit visitors are limited to immediate guardians only and one visitor per patient. A visitor must follow prescribed protocol, including a short risk-assessment survey, a scan of the forehead to check temperature for any sign of fever, and use of hand sanitizer before visitation.
My Spouse is a Patient of Parkside’s Inpatient Program. Can I Visit Them?
The Adult Unit is closed to visitation until further notice. We are in the process of building video conferencing on the units in the hopes of moving visitation to virtual visits.
I Suspect That I May Have COVID-19. What Should I Do?
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a presumptive positive or confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office. For more information regarding the coronavirus, visit the Centers for Disease Control and Prevention (CDC) website.
For general questions about COVID-19, please call the Oklahoma State Department of Health's 24/7 call center at 1-877-215-8336. This call center has the capability to connect callers to Spanish-speaking interpreters.
You may also call the Tulsa Health Department at 918-582-9355 during normal business hours for guidance.
What Preventive Measures Can I Take to Avoid COVID-19?
Below is a list of CDC recommendations and preventive measures.
- Maintain 6ft of distance between others and avoid crowded places.
- Wash and soap your hands often and for at least 20 seconds; especially after using the bathroom, before eating, and after blowing your nose, coughing or sneezing. Try to avoid touching your face.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
- Routinely clean frequently touched surfaces and objects.
- Cover coughs and sneezes with a tissue, then dispose of the tissue.
- Stay home when you are sick with respiratory disease symptoms.
COVID-19 Updates & Resources
Along with reliable information, there is unreliable information circulating about COVID-19.
Below are two resources to help discern fact from fiction: