FAQ

Parkside accepts Medicare, Medicaid, and most commercial insurance as well as cash, check, or credit card.

Yes, if you think you may qualify for Medicare or Medicaid, call Parkside's business office at 918-588-8850. You can obtain information about how and where to apply and Parkside can assist with Medicaid applications.

Any Parkside patient with a need is eligible for assistance through the By Your Side program.

Children's Unit: Tues. and Thurs. 6pm to 7pm, Sat., Sun. and holidays 1pm to 2pm.; Adolescent Residential Unit: Tues. and Thurs. 6:30pm to 7:30pm, Sat. and Sun. 12:30pm to 2pm; Adolescent Acute Unit: Wed. 6:30pm to 7:30pm, Sat. and Sun. 3:30pm to 5pm; Adult Inpatient Unit: Tues. and Thurs. 6:15pm to 7:15pm, Sat. and Sun. 1pm to 2pm. Please consult the unit handbook for more information and safety rules related to visitation.

Yes, Parkside has Spanish speaking professionals on staff.

Parkside provides hospitalization for children as young as six. Parkside's residential facility and outpatient services provides care for children as young as six.

Yes, the children and youth attend school on site at Parkside.

Though housed in the same building, the children are in a separate unit from the adolescents. The children's unit treats 6 to 12 year olds. The adolescent unit treats 12 to 17 year olds.

Patients in the hospital are experiencing acute symptoms and require a more intensive level of staff and psychiatrist supervision. Patients in residential programs are also monitored by staff 24 hours a day, but may see the psychiatrist with less frequency (at minimum once a week) and enjoy a more home like treatment environment.

Yes, family therapy is offered through our outpatient program. And for patients in the hospital or residential program, family therapy is required and essential to positive treatment outcomes.

A patient's length of stay depends on his or her condition, willingness to engage in treatment and progress.

Parkside does not offer specialty programs for these diagnoses but will provide treatment on a case by case basis or make appropriate referrals to other programs.

If the patient is able to function in a group setting, and benefit from group treatment, yes.  This is evaluated on a case by case basis.

Parkside offers a continuum of services for the treatment of chemical dependency including medical detox, Chemical Dependency Intensive Outpatient Program, Dual Diagnosis group therapy and other treatment services.

Chemical Dependency Intensive Outpatient Program
Mental Health Intensive Outpatient Process Group
Dual Diagnosis Group
Thought Disorder / Symptom Management Group
Women with Childhood Sexual Trauma Group
Free C.D. Aftercare Group

The program is for people struggling with a chemical dependency and works to promote sobriety and understanding of substance abuse, mental illness and recovery. The program meets three times a week for three hours a day. The primary purpose of the group is to prevent hospitalization or rehospitalization.

This outpatient group is available for people with both a chemical dependency diagnosis and a psychiatric diagnosis who have demonstrated a period of recovery.  Group goals include symptom recognition and redirection, coping and stress management skills, and relapse prevention skill development.

This outpatient group provides support to promote ongoing stability from long-term psychiatric conditions that are accompanied by thought disorders.

This group provides women who have experienced childhood sexual trauma a safe environment for processing their trauma, correcting cognitive distortions, and developing coping skills.

This group–open to individuals who have successfully completed any chemical dependency program—provides ongoing support to those in recovery.  It is facilitated by a licensed alcohol and drug counselor.

Call our business office at 918-588-8850. You can also review our policy related to financial assistance. click here

Parkside is located one block west of Utica between 12th and 13th Streets.

When you need help, call us at 918-588-8888 (TDD for hearing impaired 918-588-8802).  We're available for you 365 days a year, 24 hours a day.  No matter what hour, you'll find a compassionate mental health professional ready to listen.

We are required by law to protect your privacy and the confidentiality of your personal and protected health information and records. When you begin services at Parkside, we will give you a complete disclosure of our legal duties and privacy practices related to your medical information.

Call Health Information/Medical Records at 918-588-8804 or fax us at 918-588-8860. You will need a release of information form. click here

When you receive a secure email from Parkside, you will receive a special email that will have a link to a website. Click this link to open a document that will detail how to open that secure email.